I had my first appointment last week with Mark's Automotive after a friend referred me there. Being an older female, I always dread the experience of dealing with anything related to automobiles. My fears were relieved quickly, as I was greeted promptly when I walked in, the reason for my visit was addressed promptly, I was given easy to understand options of how to handle my situation. All with absolutely no pressure. They were very honest with me, and I walked out a satisfied customer. Also, the others in the waiting area were long-time customers and had nothing but good to say about your company.