This was my first time using Mark's Automotive Repair, and I am completely satisfied with the timeliness and service they provided. I spoke with Mark Jr. on the phone on a Friday, made an appointment for a Tuesday morning, and was there at the time scheduled. They took a look at the noise issue from the engine and were able to confirm the suspicion based on our previous conversation to schedule an appointment. Jr. told me that he would have the parts in 30 minutes from a supplier and the job would be done in 2 hours. It was very straightforward, not pushy, and fairly priced. The work resolved my vehicles issue, and I didn't ever feel like I was being pushed into doing something that wasn't necessary. I am going to recommend this shop to my friends and family if they need work in the future.James P.