This was my first experience with Mark's Auto Repair and it was wonderful. I had my SUV towed to Mark's for a repair and I had no idea how long it might take, preparing myself to be without a vehicle for about a week. To my surprise, Mark Jr. called me later that same day with an estimate, told me they'd be able to fix the problem either that day or first thing in the morning. He called back, again, the same day, and let me know my vehicle was ready for pickup. Donna, who works the front desk, is a delight! Also, Mark's is a AAA approved repair facility so they offer a 10% discount on services for AAA members. The staff was professional, helpful, friendly and respectful. I will certainly take my vehicle to Mark's the next time I need any repair work done and I can highly recommended their services!